Support

If you need help with ScreenAutoOn, contact:

szx_ivan@163.com

Product Scope

ScreenAutoOn is a Mac menu bar utility with an iPhone companion app. It helps keep your Mac awake manually or by selected app activity, shows monitored app status on iPhone, and can request Mac sleep remotely with Pro.

Basic Troubleshooting

• Make sure your Mac and iPhone are using the same Apple ID where required for the product flow.
• Confirm iCloud / CloudKit is available on your devices.
• Check that your app version is up to date.

Privacy

See the Privacy Policy for information about data handling.